|Published||June 23, 2022|
For many of our customers, DayBack is the first opportunity they’ve had to design a scheduling app that works for them. It’s the first time they’re not overextended: not making promises they can’t keep. Helping customers get all this accomplished is incredibly satisfying. You’ll be joining a team that is beloved by our customers: a team that gets a lot of thanks and that our customers refer to as heroes.
We provide a lot of support to our customers as they deploy our flagship app, DayBack Calendar.
You’re not afraid to call or video-chat with customers and have them ask questions you can’t answer right away (you’ll always have the team to help you). And ideally, you have some customer-facing experience; working on a software help desk, in IT support, or consulting on your own.
Are we looking for a Salesforce Admin?
We do a lot of work in Salesforce, so any experience you have there will help. However, Salesforce is also the easiest part of the job to learn, and this position can be a great introduction to the Salesforce ecosystem.
How to apply
We’ll want to see your resume and work samples (below).
Samples of your work
Writing – Communication (and empathy) are the keys to building and supporting great software. So we want to know that you can write well. If you’re blogging, just send us a recent post you like. Otherwise, please send us a paragraph or two about something you’d like us to know about you. If that’s too personal, then maybe a couple of paragraphs about something that brings you joy.
1. Send us an email with your resume, work, and writing sample described above.
2. Phone call with the CEO: non-technical, getting to know each other and seeing if this could be a fit.
3. Video chat with the CEO and team members, talking about your experiences, and everyone’s goals. Some of the discussions will be technical but no coding.
5. Video chat to discuss the challenge. Call references and do a background check.
6. Offer extended.
7. Join the team.
Location: We’ve always been an all-remote company, so you’ll be working at your own place but in close contact with our team over the phone, video, Slack, and in-person when it works out. We prefer folks in states where we have other employees, meaning WA, OR, PA, TN, NC, and CO, but we’re open to expanding that for the right candidates; you must have permanent residency in the USA.
Benefits: SeedCode offers full-time employees a 401(k) with employer match, a health plan with 100% employee coverage and a contribution towards covering additional family members, a generous paid vacation plan, maternity/paternity leave, and developers receive a yearly allowance for augmenting their own gear. We’ll help you carve out time for volunteering or contributing to open-source projects, even if they’re not directly on mission for DayBack. SeedCode is committed to giving developers a sane life in tech and a work-life balance you’re proud of. Schedule balancing is not just baked into our product; it’s a project within the company and between each of us to make time for what’s most important.
Mission: What we’re trying to accomplish: our mission. And the problem we’re trying to solve: your calendar is a horror movie. We are committed to building a more diverse and inclusive company.